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Popular questions and answers

1How to make payment for a Booking?
You can deposit the total amount in Mukutmanipur Tourism Bank A/C no given to you by SMS or Email upon your verbal confirmation of booking. Otherwise you can use our payment gateway for payment using Net Banking or Debit/Credit Card. Contact our support team for any issues.
2How Can I Cancel my Booking?
You can request cancellation of your existing Booking from my account panel(If you are a registered User). Otherwise send a mail with your Booking details to [email protected] with cancellation reason mentioned.Your cancellation will be finalized upon approval of Mukutmanipur Tourism authorities and refund or adjustment will be done if cancelled at least 7 days before check in or prior.
3Can Hotel reject my Booking?
As all Hotels accept online and offline bookings hotel can reject your booking if Room for Your requested become not available. On that case you will be informed within 5-24 hours of your booking and refund of the payment amount (except payment gateway charge) will be refunded immediately. But if you receive confirmation from Mukutmanipur Tourism your booking once your booking will be fully confirmed and you can cross check your confirmation by phone call.
In case of Charulata Resort: For being a part of Govt. of West Bengal it can cancel your booking before 7 days for sudden CM visit or any other Govt. Official Visit.But in that case we will do our level best to shift your accommodation to other hotel. Settlement of Room Rent will be done on Check In.
4Can You arrange Group/ Package Booking?
Yes. We do so. For that Email us with Your request proposal at [email protected] before 5-7 days of coming. We will provide best accommodation and a discounted per person tariif for your booking.
5Can You give Tour plan?
Yes. We care for your trip to Mukutmanipur and arrange all necessary arrangements for 1 night 2 nights 3 nights and four nights tour plan. You can see our tour packages for more details. If you need any customized tour plan you can email us at [email protected] or you can call us at (+91) 740 740 7474

Remember to check Popular questions and answers
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Anirban Dash

Administrator

(+91) 9434 590659


He is from Bankura, Physics aspirant on Education, Photographer by Skill and a Nature Lover from Heart. Contact for any issues with your booking, Group Booking management, For any special tour plan in Bankura. He loves to welcome guests in his district and makes necessary arrangements for that.
 

Team Members


 

Sanjoy Pathak

Travel Co-Ordinator

(+91) 7407 407474


Partha Barat

Travel Adviser

(+91) 8016382747


Koushik Dhibar

Transport Manager

(+91) 7407407474


Koushik Dhibar

Transport Manager

(+91) 7407407474


 

Anirban Patra

Nature & Wildlife Guide

(+91) 9800 652907


Tuhin Patra

Photographer

(+91) 7407407474


Amit Das

Social Media Team

(+91) 8637065018


Sandipan Ruidas

Graphic Designer

(+91) 7063111675